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BASINGSTOKE, U.K. – A mother’s touching thank you note is going viral for all the right reasons.

Mom Amanda Wilkins of Basingstoke, United Kingdom says she was shopping at Morrison’s supermarket in Basingstoke, United Kingdom when both her children, who have special needs, started to get cranky.

“I have two children who are both registered blind and are also autistic,” wrote mom Amanda Wilkins on Facebook. “As you can imagine shopping is not an easy thing for me to do…”

She said both her children had a ‘meltdown’ in the checkout line, and the cashier responded in an unbelievable way.

“…[T]his very kind lady decided to help instead of judge,” wrote Wilkins. “It doesn’t happen very often!”

Wilkins said the woman let her daughter scan all her items at the register: “A dream come true for Holly who loves playing ‘shops.'”

The simple act of kindness made a huge difference in Wilkins’ day.

“It melts my heart to come across people that are prepared to go the extra mile, and little acts of kindness makes a massive difference to my world,” wrote Wilkins.

Morrisons responded on Facebook, saying they’re proud of their employee, Lin, for going the extra mile.

Morrison’s presented Lin with a bouquet of flowers and a check for her patience and generosity.

Source: Simon Nellis, Facebook
Source: Simon Nellis, Facebook

Willkins’ Facebook post has been shared nearly 100,000 times since Saturday.